ITA Airways A330-900neo business class review

ITA Airways, the new airline that emerged after the closure of Alitalia, is quickly establishing itself as one of the top business-class products offered by a European carrier. With a focus on sophistication, pride, and attention to detail, ITA Airways is determined to avoid the mistakes that led to the downfall of its predecessor.

One of the standout features of ITA Airways is its faultless ground experience in Rome. Passengers are greeted by friendly staff upon arrival at the airport, and they have the option to check in and drop off their baggage at a counter within the train station, saving them from carrying it into the terminal. The check-in process is efficient and smooth, with dedicated Sky Priority lines and minimal waiting times. Fast track security is also available for a quick and hassle-free journey through the airport.

ITA Airways operates from Terminal 1 at Rome Airport, a modern and spacious building that provides a relaxing environment for travelers. Business class and SkyTeam Elite Plus members have access to the Piazza di Spagna lounge, where they can enjoy a range of amenities and services. The lounge offers a variety of food and drink options, including freshly cooked Napoli-style pizza, which is a highlight of the ITA ground experience. The lounge also features a staffed bar serving barista coffee and a selection of alcoholic beverages.

Boarding the aircraft is a calm and organized process, with priority boarding for business-class passengers. The business-class cabin on ITA Airways’ Airbus A330-900neo aircraft is comfortable and stylish, featuring the Thompson Vantage XL seat. While the seat does not have sliding doors, it offers a fully flat bed and ample space for passengers to relax and sleep. The cream and deep-blue color scheme, combined with the leather seats and Italian flag details, create an elegant and luxurious ambiance.

In terms of in-flight offerings, ITA Airways does not disappoint. Passengers can indulge in an elaborate Italian feast, including a dedicated pasta course, and enjoy aperitifs throughout the flight. The attention to detail is evident in every aspect of the service, from the quality of the food to the presentation of the meals.

However, there are a few areas where ITA Airways falls short. One notable drawback is the absence of Champagne both on the ground and in the air. Additionally, the Wi-Fi connection on board is slow and practically unusable. Another downside is the difficulty of redeeming flights through most SkyTeam partners, limiting the options for travelers who prefer to use miles for their bookings.

Despite these minor drawbacks, ITA Airways is making a name for itself in European aviation. With its new aircraft, upgraded business-class seat, and SkyTeam alliance membership, the airline is positioning itself as a strong competitor to other major carriers. Passengers can expect a sophisticated and enjoyable travel experience, with a focus on Italian pride and hospitality.

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